WHMCS supports Hosting, Reseller, Dedicated
Server, Downloadable & Other Non Hosting Related Products. Each
product can have custom fields, configurable options, addons, downloadable
files and custom welcome emails specific to that individual product.
You can also create one off invoices with custom line items - ideal
for service invoicing.
Automated Server & Domain Integration
WHMCS can communicate with your servers and
domain registrars to automatically provision accounts, register/transfer
domains, suspend, unsuspend and terminate services, renew domains,
update nameservers, modify whois contact information, upgrade/downgrade
packages and more. Also supports server rotation and multiple active
Integrated Support System
All clients need support and WHMCS gives you
the tools you need to provide it. It features an announcements section,
knowledgebase, downloads and support ticket system. The ticket system
can handle both registered and unregistered clients, has full email
piping and multi-department support with admin assignment.
In WHMCS, each of your clients has their own
profile section. This contains all their personal information, products/services,
domains, invoices, transactions, email history and notes. You can
see statistics about the client and manage their details from there
including editing when and how much they are due to pay, payment methods
and adding notes.
Payments, Gateways & Invoicing
WHMCS comes integrated with many payment gateways
and will automatically charge clients credit cards when due. All payments
are logged in the system, invoices can be paid using multiple partial
payments, clients are credited on overpayment and credit is automatically
applied to future invoices. Reminders are sent before payments are
due and after.
Complete Client Area
Unique to WHMCS is it's client area. The client
area gives clients one single central access point to manage their
account with you, request support, place orders, view announcements
and more... It also offers features for non-registered visitors, with
a domain checker, server status summary, downloads and browsable knowledgebase.
Also has multi-language support.
Statistical Reports & Summaries
To asses how your business is doing, we know
it's important you have the information you need. For that reason,
WHMCS comes with a selection of different reports which give you statistical
and financial statistics. You can also create your own reports using
the modular reporting system.
Customizable& Developer Friendly
The client area is fully templated and unlike
some systems, you don't need a degree in programming to be able to
edit them! There is no PHP code in the templates - it's just regular
HTML which you can edit in your favorite editor. WHMCS also has an
API which allows you to connect with it from other systems and the
modular design lets you add what you need.